The designs in our collection cannot be customized. We do however offer burners on their own. Many designers and contractors will create their own designs with our burners.
Can you customize the units in any way?
- Do you charge sales tax?
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- Can I extinguish the fireplace before the fuel has completely burned off?
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- Can my propane patio heater be converted to natural gas?
- How many watts/BTUs do electric fireplaces give off any hour?
- What is your return policy?
- Do your fireplaces have any guarantee?
- Do you have inserts that are WIFI ready/Configured for Home Automation?
- What if my order is damaged during shipment?