Company Information

  • Contact Information

    Modern Blaze Customer Service is available via on-site chat messages, email, and phone. Customer Service Business Hours: Monday - Friday, 10 AM - 9 PM EST (excluding holidays). Phone: (866) 713-2399 Email:
  • Do you charge sales tax?

    We do not collect sales tax from our customers, except for the customers located in the state of Florida.
  • Do you have a showroom?

    No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers. Learn more about Modern Blaze here: About us
  • Do you offer any discounts?

    All our current deals and discounts can be found here:
  • Do you offer trade discounts?

    Yes. Details of the program and how to apply can be found here: Trade Membership Program.
  • Do you price match?

    No, we do not. Our goal is to offer the best possible prices to our customers while respecting agreements with our manufacturers. As an authorized dealer, we are legally obligated to not set our prices below the minimum prices provided by the manufacturers. We can not price match any other selle...
  • How can I subscribe to your Emails?

    You can subscribe to our emails by following this link.
  • What is Modern Blaze?

    Modern Blaze is an online retailer of modern ventless fireplaces, outdoor fire pits, and patio heaters. We believe in convenience, innovation, and serving our clients with integrity. We strive to provide the best shopping experience in the industry. Our fireplaces do not require chimneys or v...
  • Where are you located?

    Our office is located in Indiana, USA, so we are in the Eastern Time zone. Our products are shipped from several different warehouses across the US and Canada. To learn more about Modern Blaze, please visit our About us page.